TTEC Stock - TTEC Holdings, Inc.
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Financial Statements
| Metric | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 |
|---|---|---|---|---|---|
| Revenue | $2.21B | $2.46B | $2.44B | $2.27B | $1.95B |
| Gross Profit | $471.72M | $529.94M | $587.19M | $568.95M | $496.53M |
| Gross Margin | 21.4% | 21.5% | 24.0% | 25.0% | 25.5% |
| Operating Income | $-173,520,000 | $118.02M | $168.54M | $217.19M | $204.69M |
| Net Income | $-320,965,000 | $8.43M | $103.24M | $140.97M | $118.65M |
| Net Margin | -14.5% | 0.3% | 4.2% | 6.2% | 6.1% |
| EPS | $-6.74 | $0.18 | $2.19 | $3.01 | $2.54 |
TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.
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Price Targets
Recent Analyst Actions
| Date | Firm | Action | Rating | Price Target |
|---|---|---|---|---|
| November 10th 2025 | William Blair | Downgrade | Market Perform | - |
| October 1st 2024 | Guggenheim | Upgrade | Neutral | - |
| March 19th 2024 | Guggenheim | Initiation | Sell | $8 |
| March 6th 2024 | Canaccord Genuity | Downgrade | Hold | - |
| March 4th 2024 | Barrington Research | Downgrade | Market Perform | - |
| November 10th 2023 | Barrington Research | Upgrade | Outperform | $18 |
| August 14th 2023 | Morgan Stanley | Upgrade | Equal Weight | $31 |
| March 2nd 2023 | Barrington Research | Downgrade | Market Perform | - |
| October 10th 2022 | BofA Securities | Downgrade | Neutral | $48← $68 |
| April 22nd 2022 | Barrington Research | Initiation | Outperform | $100 |
Earnings History & Surprises
TTECEPS Surprise History
Quarterly EPS Details
| Period | Report Date | Estimated EPS | Actual EPS | Surprise | Result |
|---|---|---|---|---|---|
Q2 2026 | May 6, 2026 | — | — | — | — |
Q1 2026 | Feb 26, 2026 | $0.34 | — | — | — |
Q4 2025 | Nov 6, 2025 | $0.25 | $0.12 | -52.0% | ✗ MISS |
Q3 2025 | Aug 7, 2025 | $0.24 | $0.22 | -8.3% | ✗ MISS |
Q2 2025 | May 8, 2025 | $0.24 | $0.28 | +16.7% | ✓ BEAT |
Q1 2025 | Feb 27, 2025 | $0.21 | $0.19 | -9.5% | ✗ MISS |
Q4 2024 | Nov 6, 2024 | $0.14 | $0.11 | -21.4% | ✗ MISS |
Q3 2024 | Aug 8, 2024 | $0.29 | $0.14 | -51.7% | ✗ MISS |
Q2 2024 | May 8, 2024 | $0.30 | $0.27 | -10.0% | ✗ MISS |
Q1 2024 | Feb 29, 2024 | $0.39 | $0.37 | -5.1% | ✗ MISS |
Q4 2023 | Nov 8, 2023 | $0.44 | $0.48 | +9.1% | ✓ BEAT |
Q3 2023 | Aug 3, 2023 | $0.48 | $0.55 | +14.6% | ✓ BEAT |
Q2 2023 | May 3, 2023 | $0.47 | $0.78 | +66.0% | ✓ BEAT |
Q1 2023 | Feb 27, 2023 | $0.74 | $0.89 | +20.3% | ✓ BEAT |
Q4 2022 | Nov 9, 2022 | $0.61 | $0.74 | +21.3% | ✓ BEAT |
Q3 2022 | Aug 9, 2022 | $0.86 | $0.98 | +14.0% | ✓ BEAT |
Q2 2022 | May 4, 2022 | $1.02 | $1.08 | +5.9% | ✓ BEAT |
Q1 2022 | Mar 1, 2022 | $1.03 | $1.08 | +4.9% | ✓ BEAT |
Q4 2021 | Nov 9, 2021 | $0.86 | $1.01 | +17.4% | ✓ BEAT |
Q3 2021 | Aug 3, 2021 | $0.97 | $1.27 | +30.9% | ✓ BEAT |
Latest News
Reported Earlier, TTEC Holdings Announced A Major Expansion Of Its Egypt Operations Following The 2025 Global Offshoring Summit In Cairo
📈 PositiveWilliam Blair Downgrades TTEC Holdings to Market Perform
📉 NegativeTTEC Holdings shares are trading lower after the company reported mixed Q3 financial results.
📉 NegativeTTEC Holdings Affirms FY2025 Adj EPS Guidance of $0.95-$1.20 vs $1.08 Est; Affirms FY2025 Sales Guidance of $2.064B-$2.114B vs $2.087B Est
➖ NeutralTTEC Holdings Q3 Adj. EPS $0.12 Misses $0.23 Estimate, Sales $519.143M Beat $497.975M Estimate
➖ NeutralBarrington Research Reiterates Market Perform on TTEC Holdingsto Market Perform
➖ NeutralTTEC founder withdraws proposal to take private
📉 NegativeFrequently Asked Questions about TTEC
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