GoAI Terms of Use
Last Updated: March 24, 2026
Before you access our services, please read these Terms of Use carefully.
These Terms of Use (the "Terms", and together with any applicable Supplemental Terms, the "Agreement") govern your use of GoAI and other products and services we may offer for individuals, along with any associated applications, software, and websites (collectively, our "Services"). This Agreement forms a legally binding contract between you ("User", "you", "your") and ADDX DIGITAL PTE LTD. ("Company", "GoAI", "we", "us", "our"). By accessing our Services, you agree to be bound by this Agreement.
PLEASE READ THIS AGREEMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. IT INCLUDES VARIOUS LIMITATIONS AND EXCLUSIONS, A DISCLAIMER REGARDING FINANCIAL AND INVESTMENT DECISIONS, AND A DISPUTE RESOLUTION CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.
BY ACCESSING OR USING THE SERVICES IN ANY WAY, ACCEPTING THIS AGREEMENT OR COMPLETING THE ACCOUNT REGISTRATION PROCESS, YOU REPRESENT THAT: (1) YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THIS AGREEMENT, (2) YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT WITH COMPANY, AND (3) YOU ARE NOT BARRED FROM USING THE SERVICES UNDER THE LAWS OF YOUR PLACE OF RESIDENCE.
1. Artificial Intelligence Disclaimer
Artificial Intelligence ("AI") and machine learning are rapidly evolving fields of research. GoAI provides advanced financial research, market data, and intelligence utilizing artificial intelligence. Your built-in AI analyst is designed to process complex market data and assist with your research workflows. When using or accessing the Services, you need to be aware of the following:
1.1 Basic Understanding and Responsibility
- You acknowledge that you are interacting with an AI system.
- AI systems are based on probabilistic models, which may result in misunderstandings or errors.
- Company is not responsible for any misunderstandings or inaccuracies caused by AI.
1.2 User Responsibilities
- You are responsible for independently reviewing all Output (as defined below).
- You should exercise personal judgment before relying on Output.
- You are fully responsible for monitoring and approving the use of Output.
- You assume responsibility for any decisions, actions, or omissions based on Output.
1.3 Inherent Limitations of AI Functionality
- Outputs may contain errors or inaccurate information.
- AI lacks creative thinking and may produce repetitive or formulaic content.
- AI may struggle to understand subtle nuances in language, including slang and cultural references.
- AI outputs may perpetuate biases present in its training data.
- AI has limitations in performing complex reasoning and judgment tasks.
- AI relies on large volumes of training data, and issues with training data quality can affect Output.
2. Financial and Investment Disclaimer
2.1 No Trade Function or Brokerage Services
GoAI is strictly a financial research and intelligence platform. GoAI has no trade function. We do not provide brokerage services, execute trades, or hold user funds. We are not a registered broker-dealer, investment advisor, or financial planner.
2.2 No Financial Advice
Decisions regarding buying, selling, holding, or trading in securities, commodities, and other investments carry significant risk and should ideally be made with the guidance of qualified financial professionals. Trading in securities or other investments can lead to significant losses. All information, including insights generated by the GoAI Alpha Strategy, market data, charts, news, and AI outputs, is for informational and educational purposes only and does not constitute financial, investment, legal, tax, or trading advice.
2.3 Terminology & Notifications
Within the GoAI ecosystem, "signal" means data, while "actionable" refers to specific picks. Actionable picks are published on the GoAI app and a push notification will be sent to your device. No signal should be an email; they are strictly contained within the platform data feeds.
2.4 Assumption of Risk
Before starting any trading program, it is advised to consult with a qualified financial professional. It is important to carefully assess whether such trading is appropriate for you, considering your financial situation and your ability to tolerate financial risks. GoAI shall not be held liable for any loss or damage incurred by you or anyone else as a result of any trading or investment activities undertaken based on information or material obtained through GoAI or our Services.
3. Access and Use
3.1 Access Rights
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use our Services solely for your own personal, non-commercial purposes. We reserve the right to modify, suspend, or terminate any part of the Services at any time without prior notice. You agree not to use the Services in any way that could damage their functionality or accessibility.
3.2 Account Responsibilities
To access our Services, you must complete account registration and ensure that the information you provide is accurate, up-to-date, and complete. You must promptly update any changes and must not impersonate others or provide false information. Your login credentials must remain confidential, and you are responsible for all activities conducted under your account. If you detect unauthorized use or security breaches, you must notify us immediately. We reserve the right to disable your account if you violate these Terms or provide false information.
3.3 Prohibited Conduct
As a condition of use, you agree not to use the Services for any purpose that is prohibited by this Agreement or by applicable law and regulations. You shall not (and shall not permit any third party to):
- License, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion of the Services;
- Use any manual or automated software, devices or other processes (including but not limited to scripts, APIs, spiders, robots, scrapers, crawlers, avatars, data mining tools, or the like) to "scrape" or download data, market information, or AI outputs from any web pages or interfaces contained in the Services;
- Modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services;
- Remove or destroy any copyright notices or other proprietary markings contained on or in the Services;
- Interfere with or attempt to interfere with the proper functioning of the Services, including but not limited to violating any security features, introducing viruses, worms, or similar harmful code, or overloading, "flooding," "spamming," or "crashing" the Service;
- Use the Services for any illegal activities, including market manipulation, fraud, or money laundering.
3.4 App Store and Google Play Sourced Applications
With respect to any App accessed through or downloaded from the Apple App Store or Google Play (an "App Store Sourced Application"), you acknowledge and agree that:
- This Agreement is concluded between you and Company only, and not Apple or Google. Company, not Apple or Google, is solely responsible for the App Store Sourced Application and content thereof.
- Apple and Google have no obligation whatsoever to furnish any maintenance and support services with respect to the App Store Sourced Application.
- In the event of any failure of the App Store Sourced Application to conform to any applicable warranty, you may notify Apple or Google, and they will refund the purchase price for the App Store Sourced Application to you. To the maximum extent permitted by applicable law, Apple and Google will have no other warranty obligation whatsoever.
- Company, not Apple or Google, is responsible for addressing any claims you have or of any third party relating to the App Store Sourced Application, including product liability claims, failure to conform to legal requirements, and consumer protection claims.
- In the event of any third-party claim that the App Store Sourced Application infringes intellectual property rights, Company, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- Apple, Google, and their subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of these Terms, they will have the right to enforce this Agreement against you as a third-party beneficiary.
4. Ordering, Subscriptions, Credits, and Fees
4.1 Subscription Management
Certain services or specific portions thereof are only available with a paid subscription. Depending on the type of subscription plan selected at the time of purchase, you will be billed periodically (monthly or annually) in advance. At the end of each billing cycle, your subscription will automatically renew at the then-current pricing unless cancelled by either you or us. By subscribing, you authorize Company (via our third-party payment processors like Stripe for web, or your respective app store) to charge the payment method designated in your account now, and again at the beginning of any subsequent subscription period.
4.2 App Store and Google Play Cancellations
Uninstalling the GoAI app does not cancel your subscription. You must manage and cancel your subscriptions directly through the platform where the purchase was made:
- Apple App Store: Go to your device Settings > [Your Name] > Subscriptions > GoAI > Cancel Subscription.
- Google Play Store: Open Google Play > Profile Icon > Payments & subscriptions > Subscriptions > GoAI > Cancel Subscription.
If you cancel before the end of your current billing period, your subscription will remain active until the next billing date, after which it will terminate without further charges. No pro-rated refunds will be issued.
4.3 Credits System
The Services operate on a credit-based system for certain premium features, such as specialized in-app research questions and advanced AI processing. Credits may be purchased, earned, or granted through promotions or subscriptions. Each service consumes a predefined number of credits ("Credits") based on complexity, volume, or duration, which is determined at Company's sole discretion.
The platform provider retains full discretion to determine the value of a Credit, including but not limited to, the amount or type of processing, service access, or computational resources each credit enables. Credit consumption rates may vary depending on the type of service accessed, the complexity of the request, or the size of the input or output. The platform makes no guarantees that a specific number of Credits will yield a fixed quantity or quality of output.
Credits may only be used by the account to which they were issued and may not be transferred, resold, or exchanged for cash or other value. Upon termination of your account for any reason, unused Credits may be forfeited without compensation.
4.4 Refund Policy
Except where required by applicable law, all payments made for subscriptions, Credits, or other paid features are final and non-refundable. You acknowledge that once access to a paid service or Credit has been granted, the Company has fully performed its obligations and no refund will be issued.
The Company may, at its sole discretion, consider a partial refund request in exceptional circumstances. If approved, any refund will be calculated based on the proportion of unused Credits or subscription time, excluding any discounts, promotions, or taxes paid. The final determination of eligibility and refund amount rests entirely with the Company.
5. Artificial Intelligence and Content
5.1 Your Responsibility
Subject to your compliance with this Agreement, you may share or upload information, data, text, or other materials ("Content") through the Services, including by way of your prompts, questions, and other input to the AI Services (collectively, "Input"). You, and not Company, are entirely responsible for all Input that you upload, share, query or otherwise make available through the Service.
In response to any prompts, questions, and other Input that you provide to the Services, the Services, together with AI Services, may generate new Content (collectively the "Output"). You acknowledge that the Output is based on your Input, and that Company has no control over or responsibility for any such Input.
Accordingly, all Output is provided "as is" and with "all faults", and Company makes no representations or warranties of any kind or nature with respect to any Input or Output, including any warranties of accuracy, completeness, truthfulness, timeliness or suitability. You are solely responsible for your use of your Output created through the Services, and you assume all risks associated with your use of any Output, including any decisions made or actions taken in reliance on any Output.
5.2 Content Ownership
The Company does not claim ownership of any Input or Output (collectively, "Your Content"). As between the Company and you, you are the owner of all right, title and interest in Your Content. Notwithstanding the foregoing, given the nature of the Service, you acknowledge that: (a) Output may not be unique across users and the Services may generate the same or similar output for another user under similar terms; and (b) the Company does not represent or warrant that the Output is protectable by any intellectual property rights under applicable law.
5.3 License
You grant us and our affiliates, successors, and assigns a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable right to: (a) during your use of the Services, allow us to copy, display, upload, perform, distribute, store, modify, and otherwise use Your Content to provide and operate the Services and monitor your compliance with these Terms; and (b) a perpetual and irrevocable license to use Your Content in an aggregated manner to improve the Services and create Usage Data. This helps us enhance the accuracy and overall efficiency of the Services.
5.4 Content Restrictions
Your use of the Services must comply at all times with this Agreement. Without limiting the foregoing, you must not share or make available Input or other Content on or through the Service, or attempt to create Output through the Service, that: (A) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another's privacy, tortious, obscene, pornographic, offensive, or profane; (B) infringes or misappropriates any third party's intellectual property rights or other proprietary rights; (C) contains any viruses, worms, spyware or other malicious computer programming codes that may damage or disrupt the Services; or (D) contains any sensitive personal information without authorization.
6. Intellectual Property and Data Ownership
6.1 Ownership of Platform and Data
All rights, titles, and interests in GoAI and all information provided through GoAI, including market data, charts, news, financial information, the skills, expertise, and methods used to provide the service, and any improvements, enhancements, or modifications thereof, including all Intellectual Property Rights, are the exclusive property of GoAI, our affiliates, or our Data Providers, unless stated otherwise.
"GoAI", "ADDX DIGITAL", and all related stylizations, graphics, logos, service marks and trade names used on or with the Services are the trademarks of Company and may not be used without permission in connection with your, or any third-party's, products or services.
6.2 Usage Data
You hereby authorize Company and its third-party service providers to generate data, information, insights, statistics, and usage data related to our provision of the Services and your use of the service and associated software, systems, programs, and technologies ("Usage Data"). Company retains all rights, title, and interest in and to the Usage Data.
6.3 Feedback
You agree that submission of any ideas, suggestions, documents, and/or proposals to Company through its suggestion, feedback, or similar pages ("Feedback") is at your own risk and that Company has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You hereby grant to Company a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback.
7. Third-Party Sites and Services
The Services may contain links to third-party websites, applications, advertisements for third parties, and may allow or require you to integrate and/or use third-party services, including but not limited to payment processors or data providers (collectively, the "Third-Party Services").
Such Third-Party Services are not under the control of Company. Company is not responsible for any Third-Party Services. Company provides these Third-Party Services only as a convenience and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Services, or any product or service provided in connection therewith. You use all Third-Party Services at your own risk and shall be solely responsible for any consequence arising from your use of Third-Party Services.
8. Disclaimer of Warranties
YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS. THE COMPANY PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE SERVICE, OUTPUT, OR YOUR CONTENT.
THE COMPANY PARTIES MAKE NO WARRANTY, OR REPRESENTATION THAT: (I) THE SERVICES OR ANY OUTPUT WILL MEET YOUR REQUIREMENTS; (II) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (III) THE OUTPUT, ADVICE, RESULTS, OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.
Various information provided through our services may be obtained from professional businesses or organizations, such as exchanges, news providers, market data providers, and other content providers, who are believed to be reliable sources. However, due to factors including human and mechanical errors, the accuracy, completeness, timeliness, results obtained from use, and correct sequencing of information available through our services cannot be guaranteed by GoAI.
9. Limitation of Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY AND TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR:
- ANY CONSEQUENTIAL, INDIRECT, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES;
- ANY LOSS OF PROFITS, BUSINESS, REVENUE, ANTICIPATED SAVINGS, OR UNNECESSARY EXPENSES;
- ANY LOSS, DAMAGE, OR INTERRUPTION OF DATA, NETWORKS, INFORMATION SYSTEMS, REPUTATION, OR GOODWILL;
- ANY LOSS OR DAMAGE INCURRED BY YOU AS A RESULT OF ANY TRADING OR INVESTMENT ACTIVITIES UNDERTAKEN BASED ON INFORMATION OR MATERIAL OBTAINED THROUGH GOAI.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF COMPANY AND ITS AFFILIATES UNDER OR IN CONNECTION WITH THIS AGREEMENT, THE SOFTWARE, AND THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID TO COMPANY UNDER THIS AGREEMENT IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY (IF ANY).
10. Indemnification
You shall indemnify and hold Company, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors harmless from any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of any and all of the following: (i) Your Content, or any use of the Output by you; (ii) your use of, or inability to use, the Services; (iii) your violation of this Agreement; (iv) your violation of any rights of another party; (v) your violation of any applicable laws, rules or regulations; or (vi) your use of the financial data provided by the Platform. Company reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Company in asserting any available defenses.
11. Term and Termination
The term of this Agreement commences on the date when you accept this Agreement and continues in full force and effect while you use the Services, unless terminated earlier in accordance with this Agreement.
If you have materially breached any provision of this Agreement, or if Company is required to do so by law, Company has the right to, immediately and without notice, suspend or terminate any Services provided to you. Company reserves the right to terminate this Agreement or your access to the Services at any time without cause upon notice to you. You agree that all terminations for cause are made in Company's sole discretion and that Company shall not be liable to you or any third party for any termination of your account.
If you wish to terminate this Agreement, you may do so by closing your account on the user profile page.
12. Governing Law and Dispute Resolution
Except as provided in the Terms or required by laws, these Terms and your use of the Services shall be governed by the laws of Singapore, without regard to its conflict of laws provisions.
Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre ("SIAC Rules") for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of one arbitrator. The language of the arbitration shall be English.
13. Miscellaneous
13.1 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be modified and interpreted to achieve the objectives of the provision to the greatest extent permitted under applicable law, and the remaining provisions will remain in full force and effect.
13.2 Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
13.3 Modifications
Company reserves the right to modify these Terms at any time. When changes are made, Company will make a new copy of these Terms available on the Service, and we will also update the "Last Updated" date at the top of this Agreement. By continuing to use GoAI after we have updated these Terms, you indicate your agreement to the revised terms. IF YOU DO NOT AGREE TO ANY CHANGE(S), YOU SHALL STOP USING THE SERVICE.
14. Contact Us
If you have any questions about these terms and conditions, or require support regarding the GoAI app, please contact us via email at support@goai.digital.