Five9, Inc. logo

Five9, Inc.

FIVN

NASDAQTechnologySoftware - Application

Previous close

$32.75

+$0.45 · +1.39%

Aug 21, 4:00 PM ET

FIVN company overview

Regular session · ET · Market data may be delayed.

GoAI snapshot

AI-powered factor overview

Jul 10, 2026

GoAI score

Buy

Favorable setup — positive multi-factor alignment

Valuation

85

Deep Value

Momentum

67

Gaining

Sentiment

52

Mixed

Risk resilience

50

Elevated Risk

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Company profile

Company website

Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications designed to facilitate a wide array of contact center operations, spanning customer service, sales initiatives, and marketing efforts. This advanced solution empowers clients to seamlessly handle customer engagements across numerous communication channels, including voice calls, video interactions, live chat, email, website interfaces, social media platforms, click-to-call functions, callback services, and mobile applications, as well as through programmable interfaces (APIs). Furthermore, the platform incorporates sophisticated natural language processing and automatic speech recognition capabilities. Five9 caters to a diverse clientele across various sectors, such as banking and financial institutions, business process outsourcing firms, consumer-oriented businesses, healthcare providers, technology companies, and educational organizations. Established in 2001, Five9, Inc. maintains its primary corporate offices in San Ramon, California.

Industry
Software - Application
Sector
Technology
Headquarters
US
CEO
Amit Mathradas
Listed since
Apr 4, 2014
Employees
2,910

Market position

Day range

Current $32.75

52-week range

Current $32.75

Open
$32.22
Previous close
$32.30
Volume
1.52M
0.47× average
Average volume
3.21M
Average daily volume
Market cap
2.51B USD
Beta
1.45
Market reference 1
50-day average
$25.8405
+26.74% above average
200-day average
$20.6286
+58.76% above average

Financials

Financial snapshot

Latest / TTM

Valuation & yield

Enterprise value
2.17B USD
P/E (TTM)
43.09×
P/B (TTM)
3.15×
P/S (TTM)
2.08×
EV / EBITDA
13.24×
Earnings yield
2.54%
Free cash flow yield
12.95%
Dividend yield
0.00%

Profitability & efficiency

Gross margin
54.70%
Operating margin
4.86%
Net margin
4.94%
Return on equity
5.02%
Return on assets
2.20%
Return on invested capital
1.79%

Financial health

Debt / equity
1.03×
Current ratio
4.09×

Financial statements

Margin trends

Profitability as a percentage of reported revenue.

Gross marginOperating marginNet margin
Gross, operating, and net margin trends62%35%8%-19%Gross margin, FY2021: 55.53%Gross margin, FY2022: 52.81%Gross margin, FY2023: 52.48%Gross margin, FY2024: 54.17%Gross margin, FY2025: 54.65%Operating margin, FY2021: -9.23%Operating margin, FY2022: -11.25%Operating margin, FY2023: -10.83%Operating margin, FY2024: -4.92%Operating margin, FY2025: 2.84%Net margin, FY2021: -8.69%Net margin, FY2022: -12.15%Net margin, FY2023: -8.98%Net margin, FY2024: -1.23%Net margin, FY2025: 3.43%FY2021FY2022FY2023FY2024FY2025
Gross margin FY2021 55.53%. Gross margin FY2022 52.81%. Gross margin FY2023 52.48%. Gross margin FY2024 54.17%. Gross margin FY2025 54.65%. Operating margin FY2021 -9.23%. Operating margin FY2022 -11.25%. Operating margin FY2023 -10.83%. Operating margin FY2024 -4.92%. Operating margin FY2025 2.84%. Net margin FY2021 -8.69%. Net margin FY2022 -12.15%. Net margin FY2023 -8.98%. Net margin FY2024 -1.23%. Net margin FY2025 3.43%.

Income trends

Revenue

1.15B USD+10.28%

Operating income

32.63M USD+83.93M USD

Net income

39.42M USD+52.21M USD
Income trends across reported periods1.27B USD774.79M USD275.72M USD−223.34M USDRevenue, FY2021: 609.59M USDRevenue, FY2022: 778.85M USDRevenue, FY2023: 910.49M USDRevenue, FY2024: 1.04B USDRevenue, FY2025: 1.15B USDOperating income, FY2021: −56.25M USDOperating income, FY2022: −87.58M USDOperating income, FY2023: −98.58M USDOperating income, FY2024: −51.3M USDOperating income, FY2025: 32.63M USDNet income, FY2021: −53M USDNet income, FY2022: −94.65M USDNet income, FY2023: −81.76M USDNet income, FY2024: −12.8M USDNet income, FY2025: 39.42M USDFY2021FY2022FY2023FY2024FY2025
Revenue FY2021 609.59M USD. Revenue FY2022 778.85M USD. Revenue FY2023 910.49M USD. Revenue FY2024 1.04B USD. Revenue FY2025 1.15B USD. Operating income FY2021 −56.25M USD. Operating income FY2022 −87.58M USD. Operating income FY2023 −98.58M USD. Operating income FY2024 −51.3M USD. Operating income FY2025 32.63M USD. Net income FY2021 −53M USD. Net income FY2022 −94.65M USD. Net income FY2023 −81.76M USD. Net income FY2024 −12.8M USD. Net income FY2025 39.42M USD.
Metric (USD)FY2025FY2024FY2023FY2022FY2021
Revenue1.15B USD1.04B USD910.49M USD778.85M USD609.59M USD
Cost of goods sold521.06M USD477.54M USD432.69M USD367.5M USD271.1M USD
Gross profit628.03M USD564.4M USD477.8M USD411.35M USD338.49M USD
Research and development152.33M USD166.2M USD156.58M USD141.79M USD106.9M USD
Selling, general, and administrative448.39M USD431.6M USD419.79M USD357.13M USD287.85M USD
Operating expenses595.41M USD615.7M USD576.37M USD498.93M USD394.74M USD
Interest income18.22M USD46.75M USD26.8M USD4.81M USD
Interest expense14.08M USD14.81M USD7.65M USD7.49M USD8.04M USD
Depreciation and amortization104.87M USD52.91M USD48.52M USD44.67M USD47.43M USD
Operating income32.63M USD−51.3M USD−98.58M USD−87.58M USD−56.25M USD
Net income39.42M USD−12.8M USD−81.76M USD−94.65M USD−53M USD

Company facts updated Aug 24, 2026.

Earnings

EPS beat rate
100%
11 beats, 0 misses, 0 met estimates
Average EPS surprise
+15.31%
11 comparable reports
Latest EPS result
0.7
Estimate 0.68 · Beat by 2.79%

EPS: actual versus estimate

Recent quarterly results

ActualEstimate
Quarterly EPS actual values compared with estimates0.840.710.570.44Q1 '25BeatQ2 '25BeatQ3 '25BeatQ4 '25BeatQ1 '26BeatQ2 '26BeatQ3 '26BeatQ4 '26Estimate
Q1 2025, reported Feb 20, 2025: actual 0.78, estimate 0.7, surprise +11.43%, Beat. Q2 2025, reported May 1, 2025: actual 0.62, estimate 0.48, surprise +29.17%, Beat. Q3 2025, reported Jul 31, 2025: actual 0.76, estimate 0.65, surprise +16.92%, Beat. Q4 2025, reported Nov 6, 2025: actual 0.78, estimate 0.73, surprise +6.85%, Beat. Q1 2026, reported Feb 19, 2026: actual 0.8, estimate 0.79, surprise +1.27%, Beat. Q2 2026, reported Apr 30, 2026: actual 0.76, estimate 0.69, surprise +10.14%, Beat. Q3 2026, reported Aug 6, 2026: actual 0.7, estimate 0.681, surprise +2.79%, Beat. Q4 2026, reported Nov 5, 2026: actual —, estimate 0.8, surprise —, Comparison unavailable.

Revenue: actual versus estimate

Recent quarterly results

ActualEstimate
Quarterly Revenue actual values compared with estimates331.75M306.15M280.54M254.94MQ1 '25BeatQ2 '25BeatQ3 '25MissQ4 '25MissQ1 '26BeatQ2 '26BeatQ3 '26BeatQ4 '26Estimate
Q1 2025, reported Feb 20, 2025: actual 278.66M USD, estimate 267.7M USD, surprise +4.10%, Beat. Q2 2025, reported May 1, 2025: actual 279.71M USD, estimate 275.27M USD, surprise +1.61%, Beat. Q3 2025, reported Jul 31, 2025: actual 283.27M USD, estimate 285.14M USD, surprise -0.66%, Miss. Q4 2025, reported Nov 6, 2025: actual 285.83M USD, estimate 298.21M USD, surprise -4.15%, Miss. Q1 2026, reported Feb 19, 2026: actual 300.28M USD, estimate 298.1M USD, surprise +0.73%, Beat. Q2 2026, reported Apr 30, 2026: actual 305.32M USD, estimate 299.92M USD, surprise +1.80%, Beat. Q3 2026, reported Aug 6, 2026: actual 312.44M USD, estimate 306.61M USD, surprise +1.90%, Beat. Q4 2026, reported Nov 5, 2026: actual —, estimate 318.99M USD, surprise —, Comparison unavailable.

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