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NASDAQTechnologySoftware - Application
Latest quote
$11.89
−$0.04 · -0.34%
Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company’s software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company’s Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
Regular session
$11.89
−$0.04 · -0.34%
Regular session · ET · Market data may be delayed.
Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company’s software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company’s Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
Day range
Current $11.89
52-week range
Current $11.89
Regular session · ET · Market data may be delayed.
GoAI Score
Buy
Valuation
96
Deep Value
Sentiment
61
Bullish
Risk
53
Elevated Risk
Momentum
56
Neutral
Full GoAI research
Thesis, catalysts, evidence, and risk analysis.
Freshworks Inc., a software development company, provides software-as-a-service products in North America, Europe, the Middle East, Africa, the Asia Pacific, and internationally. The company’s software-as-a-service solutions includes Customer Experience (CX) and Employee Experience (EX). Its Customer Experience products include Freshdesk Omni, an AI-powered omnichannel customer service solution that unifies customer interactions, support operations, and empowers agents to deliver exceptional experiences; Freshdesk, a ticketing and case management solution; Freshchat that provides agents with a modern conversational experience to proactively engage customers across digital messaging channels; Freshcaller, a cloud-based contact center solution for scalable voice operations; Freshsales, a sales CRM for pipeline management and deal closure solution; and Freshmarketer, a marketing automation platform designed to help businesses to attract, nurture, convert, and retain customers. The company’s Employee Experience products include Freshservice, an IT and enterprise service management platform to AI agents to help employees resolve issues, make requests, and access information through conversational interfaces without requiring direct interaction with the service desk; Freshservice for Business Teams, which provides a unified employee service experience while ensuring the secure separation of departmental data; Device42 which provides IT discovery and dependency mapping solutions; and FireHydrant, a modern incident management platform that enables engineering and operations teams to manage the full incident lifecycle. In addition, it provides Freshworks platform, an AI-powered, enterprise-grade foundation that unifies customer experience and employee experience product lines. The company was formerly known as Freshdesk Inc. and changed its name to Freshworks Inc. in June 2017. Freshworks Inc. was incorporated in 2010 and is headquartered in San Mateo, California.
Day range
Current $11.89
52-week range
Current $11.89
Profitability as a percentage of reported revenue.
Revenue
Operating income
Net income
| Metric (USD) | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 |
|---|---|---|---|---|---|
| Revenue | 838.81M USD | 720.42M USD | 596.43M USD | 498M USD | 371.02M USD |
| Cost of goods sold | 126.15M USD | 113.33M USD | 103.37M USD | 95.77M USD | 78.03M USD |
| Gross profit | 712.66M USD | 607.09M USD | 493.06M USD | 402.23M USD | 292.99M USD |
| Research and development | 163.21M USD | 164.59M USD | 137.76M USD | 135.54M USD | 120.41M USD |
| Selling, general, and administrative | 535.85M USD | 571.45M USD | 525.48M USD | 500.06M USD | 377.37M USD |
| Operating expenses | 699.05M USD | 745.7M USD | 663.24M USD | 635.6M USD | 497.77M USD |
| Interest income | 40.08M USD | 51.7M USD | 45.9M USD | 14.77M USD | 2.45M USD |
| Depreciation and amortization | 57.56M USD | 19.42M USD | 12.14M USD | 8.31M USD | 13.29M USD |
| Operating income | 13.61M USD | −138.61M USD | −170.17M USD | −233.37M USD | −204.78M USD |
| Net income | 183.72M USD | −95.37M USD | −137.44M USD | −232.13M USD | −192M USD |
Company facts updated Sep 10, 2026.
Recent quarterly results
Recent quarterly results
Third-party consensus; not a GoAI recommendation.
Average target
$13.75
15.64% upsideFunds reporting this stock among their holdings, ordered by reported position size.
Vanguard Morningstar Total Stock Market ETFVTI86.68M0.00%2.3T USD0.03%$373.95-0.43%
iShares Russell 2000 ETFIWM65.55M0.08%80.51B USD0.19%$288.27-0.82%
Vanguard Morningstar Small-Cap ETFVB62.65M0.03%183.4B USD0.03%$291.97-0.72%
Vanguard Information Technology ETFVGT54.72M0.03%160.2B USD0.09%$120.03-0.72%
Vanguard Morningstar Small-Cap Growth ETFVBK36.52M0.08%43.8B USD0.05%$339.91-0.85%
Vanguard Extended Market ETFVXF27.79M0.03%93.7B USD0.05%$236.97-0.71%
Principal U.S. Small-Cap Multi-Factor ETFPSC21.37M0.78%1.3B USD0.38%$67.76-0.63%
iShares Russell 2000 Value ETFIWN15.79M0.11%14.61B USD0.24%$218.81-0.76%Vanguard Morningstar Total Stock Market ETFVTIiShares Russell 2000 ETFIWMVanguard Morningstar Small-Cap ETFVBVanguard Information Technology ETFVGTVanguard Morningstar Small-Cap Growth ETFVBKVanguard Extended Market ETFVXFPrincipal U.S. Small-Cap Multi-Factor ETFPSCiShares Russell 2000 Value ETFIWNAI-generated and delayed market data for informational and educational purposes only. Not investment advice.
