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TTEC Holdings, Inc. logo

TTEC Holdings, Inc.

TTEC

NASDAQTechnologyInformation Technology Services

Open in GoAI

Previous close

$1.37

−$0.06 · -4.20%

Aug 21, 4:00 PM ET

TTEC company overview

Regular session · ET · Market data may be delayed.

GoAI snapshot

AI-powered factor overview

Jul 10, 2026

GoAI score

Hold

Wait — insufficient conviction to act

Valuation

65

Undervalued

Momentum

19

Strong Down

Sentiment

54

Mixed

Risk resilience

31

High Risk

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Company profile

Company website

TTEC Holdings, Inc. is a global leader in customer experience (CX) technology and services, dedicated to designing, building, and delivering advanced, digitally-enabled customer interactions for brands worldwide. The company operates through two main segments. TTEC Digital specializes in crafting and managing robust digital experiences, leveraging contextual integration of tools like customer relationship management (CRM), data analytics, CX-as-a-service technologies, and intelligent automation to drive specific customer experience outcomes. Meanwhile, TTEC Engage provides a comprehensive suite of digitally-powered CX managed services. These include omnichannel customer support, technical assistance, order processing, and strategies for customer acquisition, growth, and retention, alongside specialized back-office functions such as AI operations, content moderation, and fraud management. TTEC serves a wide array of industries, including automotive, financial services, healthcare, technology, and travel, among many others. With operations in more than twenty countries across various continents, the company, founded in 1982 as TeleTech Holdings, Inc. before its name change in January 2018, is headquartered in Englewood, Colorado.

Industry
Information Technology Services
Sector
Technology
Headquarters
US
CEO
Kenneth D. Tuchman
Listed since
Aug 1, 1996
Employees
44,900

Market position

Day range

Current $1.37

52-week range

Current $1.37

Open
$1.43
Previous close
$1.43
Volume
558.71K
0.97× average
Average volume
574.01K
Average daily volume
Market cap
66.66M USD
Beta
1.02
Market reference 1
50-day average
$2.1182
-35.32% below average
200-day average
$2.7274
-49.77% below average

Financials

Financial snapshot

Latest / TTM

Valuation & yield

Enterprise value
1.09B USD
EV / EBITDA
-124.39×
Earnings yield
-110.89%
Free cash flow yield
46.98%

Profitability & efficiency

Return on equity
-202.45%
Return on assets
-12.84%
Return on invested capital
8.16%

Financial health

Current ratio
1.89×

Financial statements

Margin trends

Profitability as a percentage of reported revenue.

Gross marginOperating marginNet margin
Gross, operating, and net margin trends29%13%-3%-18%Gross margin, FY2021: 25.03%Gross margin, FY2022: 24.03%Gross margin, FY2023: 21.52%Gross margin, FY2024: 21.37%Gross margin, FY2025: 21.82%Operating margin, FY2021: 9.56%Operating margin, FY2022: 6.90%Operating margin, FY2023: 4.79%Operating margin, FY2024: -7.86%Operating margin, FY2025: 4.50%Net margin, FY2021: 6.20%Net margin, FY2022: 4.22%Net margin, FY2023: 0.34%Net margin, FY2024: -14.54%Net margin, FY2025: -9.01%FY2021FY2022FY2023FY2024FY2025
Gross margin FY2021 25.03%. Gross margin FY2022 24.03%. Gross margin FY2023 21.52%. Gross margin FY2024 21.37%. Gross margin FY2025 21.82%. Operating margin FY2021 9.56%. Operating margin FY2022 6.90%. Operating margin FY2023 4.79%. Operating margin FY2024 -7.86%. Operating margin FY2025 4.50%. Net margin FY2021 6.20%. Net margin FY2022 4.22%. Net margin FY2023 0.34%. Net margin FY2024 -14.54%. Net margin FY2025 -9.01%.

Income trends

Revenue

2.14B USD-3.20%

Operating income

96.12M USD+269.64M USD

Net income

−192.47M USD+40.04%
Income trends across reported periods2.74B USD1.63B USD514.17M USD−599.34M USDRevenue, FY2021: 2.27B USDRevenue, FY2022: 2.44B USDRevenue, FY2023: 2.46B USDRevenue, FY2024: 2.21B USDRevenue, FY2025: 2.14B USDOperating income, FY2021: 217.19M USDOperating income, FY2022: 168.54M USDOperating income, FY2023: 118.02M USDOperating income, FY2024: −173.52M USDOperating income, FY2025: 96.12M USDNet income, FY2021: 140.97M USDNet income, FY2022: 103.24M USDNet income, FY2023: 8.43M USDNet income, FY2024: −320.97M USDNet income, FY2025: −192.47M USDFY2021FY2022FY2023FY2024FY2025
Revenue FY2021 2.27B USD. Revenue FY2022 2.44B USD. Revenue FY2023 2.46B USD. Revenue FY2024 2.21B USD. Revenue FY2025 2.14B USD. Operating income FY2021 217.19M USD. Operating income FY2022 168.54M USD. Operating income FY2023 118.02M USD. Operating income FY2024 −173.52M USD. Operating income FY2025 96.12M USD. Net income FY2021 140.97M USD. Net income FY2022 103.24M USD. Net income FY2023 8.43M USD. Net income FY2024 −320.97M USD. Net income FY2025 −192.47M USD.
Metric (USD)FY2025FY2024FY2023FY2022FY2021
Revenue2.14B USD2.21B USD2.46B USD2.44B USD2.27B USD
Cost of goods sold1.67B USD1.74B USD1.93B USD1.86B USD1.7B USD
Gross profit466.21M USD471.72M USD529.94M USD587.19M USD568.95M USD
Research and development——100K USD6M USD—
Selling, general, and administrative280.33M USD293.04M USD290.87M USD287.43M USD239.99M USD
Operating expenses370.09M USD645.24M USD411.92M USD418.65M USD351.76M USD
Interest income9.37M USD2.73M USD5.15M USD1.81M USD761K USD
Interest expense71.71M USD84.32M USD78.32M USD36.07M USD12.38M USD
Depreciation and amortization89.76M USD97.96M USD101.27M USD111.79M USD96.71M USD
Operating income96.12M USD−173.52M USD118.02M USD168.54M USD217.19M USD
Net income−192.47M USD−320.97M USD8.43M USD103.24M USD140.97M USD

Company facts updated Aug 24, 2026.

Earnings

Latest fiscal-year EPS
-3.99
FY2025
Latest fiscal-year revenue
2.14B USD
FY2025 · -3.20% year over year

Annual EPS trend

Reported history and fiscal-year consensus

ReportedConsensus forecast
Annual EPS trend3.940.06-3.83-7.71FY21FY22FY23FY24FY25

Annual revenue trend

Reported history and fiscal-year consensus

ReportedConsensus forecast
Annual revenue trend2.5B2.37B2.23B2.1BFY21FY22FY23FY24FY25

Analyst ratings

Third-party consensus; not a GoAI recommendation.

Analyst price target

Average target

$34.17

2394.16% upside
Past 12 months12-month forecastHigh $59.00Average $34.17Low $3.50

Rating distribution

14 ratings
Strong buy00%
Buy536%
Hold857%
Sell17%
Strong sell00%

Recent analyst actions

6 institutions
William BlairdowngradeOutperformMarket Perform
GuggenheimupgradeSellNeutral
Northland Capital MarketsmaintainOutperform
Craig-HallummaintainBuy

TTEC news

globenewswire.com

New TTEC Digital study finds that while AI adoption is nearly universal, most models, processes, and teams aren't ready to realize ROI

AUSTIN, Texas, Aug. 17, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today…

Read source
globenewswire.com

TTEC Government Solutions Awarded $21 Million Contract to Modernize IRS Contact Center Infrastructure

AUSTIN, Texas, Aug. 13, 2026 (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today…

Read source
seekingalpha.com

TTEC Holdings, Inc. (TTEC) Q2 2026 Earnings Call Transcript

TTEC Holdings, Inc. (TTEC) Q2 2026 Earnings Call Transcript

Read source
marketbeat.com

TeleTech Q2 Earnings Call Highlights

TeleTech NASDAQ: TTEC reported second-quarter results that fell short of its plan, as revenue and profitability declined from a year earlier amid pressure in its Engage segment. Management said it is pursuing cost…

Read source
zacks.com

TTEC Holdings (TTEC) Q2 Earnings and Revenues Miss Estimates

TTEC Holdings (TTEC) came out with quarterly earnings of $0.03 per share, missing the Zacks Consensus Estimate of $0.23 per share. This compares to earnings of $0.22 per share a year ago.

Read source
globenewswire.com

TTEC Schedules Second Quarter 2026 Earnings Release and Webcast of Investor Conference Call

AUSTIN, Texas, Aug. 03, 2026 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global technology, consulting and managed services company focused on delivering solutions at the intersection of data, AI,…

Read source

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ETFs holding TTEC

Funds reporting this stock among their holdings, ordered by reported position size.

Vanguard Morningstar Total Stock Market ETF logoVanguard Morningstar Total Stock Market ETFVTI
Market value
1.52M
Weight
0.00%
AUM
2.3T USD
Expense ratio
0.03%
Price / 1D
$378.24+0.44%
Schwab Fundamental U.S. Small Company Index ETF logoSchwab Fundamental U.S. Small Company Index ETFFNDA
Market value
1.11M
Weight
0.01%
AUM
9.26B USD
Expense ratio
0.25%
Price / 1D
$37.73+0.75%
Vanguard Extended Market ETF logoVanguard Extended Market ETFVXF
Market value
533.33K
Weight
0.00%
AUM
93.7B USD
Expense ratio
0.05%
Price / 1D
$245.53+0.82%
Federated Hermes MDT Small Cap Core ETF logoFederated Hermes MDT Small Cap Core ETFFSCC
Market value
501.11K
Weight
0.14%
AUM
309.3M USD
Expense ratio
0.50%
Price / 1D
$35.89+0.79%
WisdomTree U.S. SmallCap Fund logoWisdomTree U.S. SmallCap FundEES
Market value
185.92K
Weight
0.03%
AUM
739.61M USD
Expense ratio
0.38%
Price / 1D
$68.46+0.63%
Schwab U.S. Small-Cap ETF logoSchwab U.S. Small-Cap ETFSCHA
Market value
137.6K
Weight
0.00%
AUM
23.1B USD
Expense ratio
0.03%
Price / 1D
$34.83+0.52%
iShares Micro-Cap ETF logoiShares Micro-Cap ETFIWC
Market value
99.02K
Weight
0.01%
AUM
1.53B USD
Expense ratio
0.60%
Price / 1D
$198.39+1.10%
EA Bridgeway Omni Small-Cap Value ETF logoEA Bridgeway Omni Small-Cap Value ETFBSVO
Market value
90K
Weight
—
AUM
1.71B USD
Expense ratio
0.47%
Price / 1D
$29.62+0.85%

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